Login and Prowork Chat issues

Incident Report for Parabola

Resolved

This incident is now resolved: Parabola users faced issues viewing and building flows, from 2026-09-08 2:10-3:41pm EDT (11:10am-12:41pm PDT). We have mitigated the issue fully and are monitoring to make sure future issues don't reoccur.


For those users who were building, chatting with Prowork, or kicking off flows manually, a small number of users had individual actions or chats towards building a flow fail. Those users saw a failure in the Parabola web application and should continue building
For those users who faced issues such as being logged out, or the webpage-views for flows not showing up, the issues were intermittent during this window, and users can continue with their work.
Posted Sep 08, 2026 - 20:51 UTC

Monitoring

We have mitigated the issue as of 2026-09-08 19:41 UTC and are now monitoring
Posted Sep 08, 2026 - 19:56 UTC

Investigating

We are investigating an issue blocking user-login and some prowork chats, since 2026-09-08 18:10 UTC
Posted Sep 08, 2026 - 19:27 UTC
This incident affected: Flow Builder.